Privacy Policy of Qualified Group

Privacy Policy

Last updated: 22 May 2025

Introduction

At Qualified Group, we are committed to protecting your privacy and ensuring the lawful and transparent processing of your personal data. This Privacy Policy explains how we collect, use, store, and share your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

Who We Are

Qualified Group is a trading style of Qualified Ltd, registered in England and Wales under company number 07537651.

Registered address:
Birmingham Chamber of Commerce, 75 Harborne Road, Birmingham, England, B15 3DH.

For privacy-related enquiries: info@qualifiedgroup.co.uk

What Personal Data We Collect

We may collect and process the following categories of personal data:

  • Contact Information – Name, email, phone number, address
  • Identity Information – Date of birth, passport details, ID documents
  • Employment Details – Job title, company name, CVs, skills, work history
  • Financial Details – Bank details, billing information (for contractors or
    payment processing)
  • Usage Data – IP address, browser type, interactions with our website
  • Marketing Preferences – Your consent choices for receiving updates or promotions

How We Collect Your Data

We collect your personal data through:

  • Online forms on our website
  • Job applications or CV submissions
  • Direct communication via email, phone, or social media
  • Third parties (e.g. job boards, references) with your permission
  • Analytics tools and cookies (see Cookies Policy)

Why We Use Your Data (Purposes of Processing)

We use your data to:

  • Match candidates with employers and job opportunities
  • Process recruitment and consultancy service requests
  • Contact you regarding applications or business enquiries
  • Maintain client records and manage our relationship with you
  • Improve our services and user experience
  • Fulfil legal or contractual obligations

Lawful Basis for Processing

We rely on one or more of the following legal bases:

  • Consent
    – Where you have given us clear permission to process your data (e.g. submitting a job enquiry)
  • Contract
    – Where processing is necessary to perform a contract with you
  • Legal obligation – Where we are legally required to process your data (e.g. HMRC)
  • Legitimate interests – Where processing is necessary for our business operations and does not override your rights (e.g. client communications, analytics)

Data Sharing and Disclosure

We may share your data with:

  • Clients/employers
    seeking candidates (with your consent)
  • Service providers (e.g. payroll processors, cloud hosting)
  • Regulatory or legal authorities where required by law
  • Business partners or third parties in the event of a merger, sale, or
    restructure

All third parties are contractually required to handle your
data securely and lawfully.

International Transfers

If your data is transferred outside the UK or EEA (e.g. to cloud providers or overseas employers), we ensure appropriate safeguards are in place, such as:

  • UK-approved Standard Contractual Clauses
  • Adequacy decisions by the UK government
  • Binding corporate rules or equivalent mechanisms

How We Protect Your Data

We implement robust technical and organisational measures to keep your personal data safe, including:

  • Data encryption and secure servers
  • Access controls and staff training
  • Regular security audits and backups

Data Retention

We retain personal data only as long as necessary for the purposes stated in this policy or as required by law. For example:

  • Candidate data: Up to 12 months unless longer retention is agreed or legally required
  • Client contracts and invoices: 6 years (HMRC compliance)

After retention periods, data is securely deleted or anonymised.

Your Rights

Under the UK GDPR, you have the following rights:

  • Access
    – Request a copy of your personal data
  • Rectification
    – Correct inaccurate or incomplete data
  • Erasure
    – Request deletion of your data (‘right to be forgotten’)
  • Restriction
    – Ask us to limit how we process your data
  • Objection
    – Object to processing, particularly for marketing
  • Data portability – Receive your data in a portable format
  • Withdraw consent – Where processing is based on your consent

To exercise your rights, contact: info@qualifiedgroup.co.uk

Cookies and Tracking

We use cookies to enhance your website experience and analyse usage. You can manage your preferences or disable cookies in your browser settings. See our Cookies Policy for full details.

Changes to This Privacy Policy

We may update this policy from time to time. The latest version will always be posted on our website, with the date of revision.
Continued use of our services indicates your acceptance of any changes.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact:

Qualified Group
Birmingham Chamber of Commerce, 75 Harborne Road, Birmingham, England, B15 3DH
📧 Email: info@qualifiedgroup.co.uk
📞 Phone: 0121 374 0138