Qualified Group is committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable UK privacy and data protection laws.

This Privacy Policy explains how we collect, use, store, process, and protect personal information obtained through our website, communications, consultancy services, recruitment activities, operational support services, and business interactions.

By using this website or engaging with Qualified Group, you acknowledge and accept the terms outlined within this Privacy Policy.

WHO WE ARE

Qualified Group is a UK-based consultancy and operational support organisation providing workforce solutions, consultancy services, recruitment support, strategic advisory, operational consultancy, transformation support, and related business services.

For the purposes of applicable data protection legislation, Qualified Group acts as a Data Controller in relation to personal information collected through this website and associated business operations.

INFORMATION WE MAY COLLECT

We may collect, process, and store the following categories of personal information:

• Full name
• Email address
• Telephone number
• Company or organisation details
• Job title or employment information
• Recruitment or CV information
• Enquiry details and communication records
• Website usage data
• Device and browser information
• IP address and technical data
• Consultancy-related information voluntarily submitted
• Workforce, recruitment, or employment-related information
• Marketing and communication preferences

We only collect personal data necessary for legitimate business purposes, operational support, recruitment activities, consultancy services, legal compliance, or communication requirements.

HOW WE COLLECT INFORMATION

Information may be collected through:

• Website contact forms
• Direct email communications
• Telephone enquiries
• Recruitment applications
• Consultancy enquiries
• Business correspondence
• Social media communications
• Cookies and analytics tools
• Third-party referrals or operational introductions
• Professional networking interactions

HOW WE USE PERSONAL INFORMATION

Qualified Group may process personal information for the following lawful purposes:

• Responding to enquiries
• Delivering consultancy services
• Recruitment and workforce support
• Managing client relationships
• Business development and operational support
• Internal administration and record keeping
• Improving website performance and user experience
• Compliance with legal or regulatory obligations
• Communication regarding services or enquiries
• Operational planning and service delivery
• Security monitoring and fraud prevention

We process personal data only where we have a lawful basis under UK GDPR, including:

• Consent
• Legitimate interests
• Contractual necessity
• Legal obligation

RECRUITMENT & WORKFORCE DATA

Where individuals submit CVs, employment information, workforce records, or recruitment-related information, Qualified Group may process such data for recruitment assessment, workforce consultancy, staffing support, operational matching, or related employment services.

Candidates are responsible for ensuring that information submitted is accurate, lawful, and authorised for disclosure.

MARKETING COMMUNICATIONS

Where permitted under applicable law, Qualified Group may send business updates, consultancy information, operational insights, recruitment opportunities, or marketing communications relevant to our services.

Recipients may request to opt out of marketing communications at any time by contacting us directly.

DATA SHARING

Qualified Group does not sell personal information to third parties.

We may share personal information where reasonably necessary with:

• Clients or organisations relevant to consultancy or recruitment activities
• Professional advisers
• Operational partners
• Service providers and IT systems
• Recruitment or workforce partners
• Regulatory authorities where legally required
• Law enforcement or government authorities where required by law

All reasonable steps are taken to ensure third parties process information securely and lawfully.

INTERNATIONAL DATA TRANSFERS

Where operationally necessary, personal information may be processed or accessed outside the United Kingdom.

Where international transfers occur, Qualified Group will take reasonable steps to ensure appropriate safeguards are implemented in accordance with UK GDPR requirements.

DATA SECURITY

Qualified Group implements reasonable technical, organisational, and administrative security measures designed to protect personal information against unauthorised access, disclosure, misuse, alteration, or loss.

However, no online transmission, storage system, or electronic communication can be guaranteed completely secure, and users submit information at their own risk.

DATA RETENTION

Personal information will only be retained for as long as reasonably necessary for operational, legal, recruitment, consultancy, contractual, or regulatory purposes.

Retention periods may vary depending on the nature of the information and applicable legal obligations.

YOUR RIGHTS UNDER UK GDPR

Subject to applicable law, individuals may have the right to:

• Request access to personal data
• Request correction of inaccurate information
• Request erasure of personal data
• Request restriction of processing
• Object to processing
• Request data portability
• Withdraw consent where applicable
• Lodge a complaint with the Information Commissioner’s Office (ICO)

Requests relating to personal data may be submitted using the contact information below.

COOKIES & WEBSITE ANALYTICS

This website may use cookies, analytics tools, and technical tracking technologies to improve functionality, analyse traffic, enhance user experience, and monitor website performance.

Users may manage or restrict cookies through browser settings where applicable.

THIRD-PARTY WEBSITES

This website may contain links to external websites or third-party platforms.

Qualified Group accepts no responsibility for the privacy practices, policies, security, or content of third-party websites or external platforms.

Users access third-party websites entirely at their own risk.

CHANGES TO THIS PRIVACY POLICY

Qualified Group reserves the right to amend, update, or modify this Privacy Policy at any time without prior notice.

Updated versions will be published on this page.

Continued use of this website constitutes acceptance of the updated Privacy Policy.

CONTACT INFORMATION

For privacy, GDPR, or data protection enquiries, please contact:

Qualified Group
Birmingham, United Kingdom

Email: info@qualifiedgroup.co.uk
Telephone: 0121 374 0138